Get help with the Church App. Browse our FAQs, troubleshooting guides, or reach out to us directly.
For account issues, feature questions, or anything that needs a detailed response — email is your best path.
keyunterichard@gmail.com↳ Typically responds within 24–48 hours
Use the support form below to describe your issue in detail. We'll follow up via email with next steps.
Open Support Form ↓↳ Tracked and prioritized by issue type
Interested in the Church App for your congregation? Let's connect — we'll walk you through setup and answer any questions.
Contact Keyunti →↳ Schedule a 30-min walkthrough
Your church admin will receive a unique invite link or code during onboarding. Members download the app and use that code to join your congregation's dedicated space.
Yes. Each church has its own isolated data environment using Row-Level Security. Your congregation's data is never shared with or visible to other churches on the platform.
Admins can upload sermons from the web dashboard. You can provide a direct audio/video file or a streaming link. Add a title, date, series, and description — then publish.
Absolutely. The directory is opt-in only. Members control what information is visible to others in their congregation. Privacy settings are managed from within the app.
The Church App is built with Expo / React Native and supports both iOS and Android devices. The admin dashboard is web-based and works in any modern browser.
Admins can trigger a password reset for any member from the admin dashboard under Member Management. The member will receive an email with a reset link.
Yes — the Community tier includes custom branding. Your church name, logo, and primary colors can be configured during onboarding. Reach out to discuss your options.
From the Volunteer section in the admin dashboard, you can create ministry teams, set up recurring schedules, and send notifications to volunteers directly through the app.