Account & Data

Delete Your Account

Request deletion of your account and all associated data in the FYE Passport app. You can do it in the app, or ask us to do it for you — no reinstall needed.

Last updated July 10, 2026
App FYE Passport
Developer Keyunti Richard
Institution Southwestern College
Contact keyunterichard@gmail.com

01 Delete in the app

The fastest way to remove your account and data from FYE Passport is right inside the app:

  1. Open Southwestern FYE App and sign in.
  2. Tap the More tab in the bottom navigation.
  3. Select Your name at the top, then tap Delete account.
  4. Confirm. Your account and personal data are permanently removed.

There are no steps you need to complete first — the app has no paid subscriptions or purchases to cancel.

02 Request deletion by email

If you've already uninstalled the app or can't sign in, email us from the address tied to your account and we'll process the request for you:

Or email keyunterichard@gmail.com with the subject line "Account Deletion Request" and include the email address on your account so we can verify it. Requests are actioned within 7 business days.

03 What gets deleted

When your account is deleted, we permanently remove the personal data tied to it, including:

  • Your name, email address, and profile photo
  • Your passport progress — collected stamps, badges, streaks, and level
  • Event check-ins, RSVPs, and saved locations
  • Any content or preferences you set in the app

04 What we may retain

Your personal information is removed from our active systems within 30 days of your request. We may keep a limited amount of anonymized, non-identifying data for analytics, plus anything we're legally required to retain. Retained data can no longer be linked back to you.

A note for Southwestern College students

Deleting your FYE Passport account only removes your data from the app. It does not affect your official college records, enrollment, or any other Southwestern College system.

05 Questions

We're happy to help

For anything about your account, your data, or a deletion request, contact the developer of FYE Passport, Keyunti Richard, at keyunterichard@gmail.com.

See the full Privacy Policy for more detail on how your data is handled.